Help & FAQs

Yes. We’ve expanded our range to include Premium Non-Woven and Commercial Vinyl options. We are gradually phasing out our pre-pasted and traditional legacy papers.

If you’ve purchased a sample from our legacy collection and wish to order rolls in the same finish, please contact us at hello@sckribbles.com

Yes. Our previous patterns measured 28 × 28 inches, and have now been refined to 24 × 24 inches.

You can view the exact pattern scale and drop details on each product page.

United States Bank Transfers

Please complete the payment to the following bank account:

• Bank Name: Choice Financial Group
• Account Name: Sckribbles Bank Deposits
• Routing Number: 091311229
• Account Number: 202523745256
• Reference: Your Name & Order Number

International Bank Transfers

For international customers, please use the following details:

• Bank Name: Choice Financial Group
• Bank Address: 4501 23rd Avenue South, Fargo, ND 58104, USA
• SWIFT/BIC Code: CHFGUS44021
• Account Name: Sckribbles Bank Deposits
• Account Number: 202523745256
• Reference: Your Name & Order Number

Note: U.S. banks do not use IBANs. Please ensure all details are entered correctly to avoid delays.

Important Notes:

• Bank deposits typically take 1–3 business days to clear.
• We will begin processing your order once payment has cleared.
• To avoid delays, please use your Order Number as the payment reference.
• If you have any questions, feel free to email us at hello@sckribbles.com.

Contact us promptly for potential order cancellation before our production team initiates artwork creation. Once in production, regrettably, cancellation is not possible.

Contact us with any questions, concerns, or feedback via our contact form or by emailing hello@sckribbles.com. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We don’t currently offer phone support, as our customer care team operates across multiple time zones and outside of standard U.S. business hours. The best way to reach us is by email at hello@sckribbles.com. We typically reply within 48 hours (often sooner).

Because our wallpapers are printed to order, small color variations can occur between different print batches. To ensure a perfect color match, we recommend ordering all the sheets or rolls you’ll need for your project in a single order.

The wishlist feature has been retired as part of a recent site update.

Yes, you can sign up for our newsletter here.

Free online wallpaper calculators are often inaccurate and don’t account for specific sheet sizes, pattern repeats, or trimming allowances. We recommend using our dedicated wallpaper calculator, which is tailored to our wallpaper dimensions for the most precise measurements.

We’ve decided to make all orders directly through our website so you get the very best prices, the full range of designs, and exclusive offers we can’t share anywhere else. Ordering direct also means you’ll get a smoother experience, with no surprise fees or extra taxes added by third-party apps. Plus, it enables us to provide you with the personal service and attention your project deserves.

We ship to the following countries:

• United States

To receive updates on our expansion, kindly subscribe to our newsletter through this link.

International shipments entering the United States occasionally undergo extended customs processing. Since 2025, updated import regulations have resulted in longer screening times for many parcels arriving from Europe. Clearance can take up to two weeks, and occasionally a little longer during high-volume periods.

If your tracking shows a customs delay, the most effective way to receive an update is to contact FedEx directly as the recipient. FedEx provides faster support to customers located within the United States compared with international senders, and they are able to escalate customs holds more efficiently when the request comes from the receiving party.

We continue to monitor your tracking from our side as well. Once customs releases the parcel, your shipment will resume normal transit.

If your package has not moved for an extended period, please contact us.

Printing Times: Given the bespoke nature of our handcrafted products, production times vary between 5 to 6 business days (sometimes a bit longer for larger or bulk orders).

Shipping: Standard free shipping typically takes 10 business days, while express shipping options deliver within 1-4 business days.

Click here for our full returns policy.

We understand the frustration of tied-up funds in a refund process, so we swiftly initiate refunds through our payment providers. Once requested on your behalf, please allow up to 10 business days for the refund to reflect in your account.

It’s not advisable to apply wallpaper directly to unprimed drywall, as its porous surface can absorb the adhesive. For the best results and to ensure proper adhesion, it's recommended to prime the walls first to create a smooth, sealed surface for the wallpaper.

The Roman Pro-977 is a good option: https://romandecoratingproducts.com/product/pro-977/

For optimal results, your wall should be smooth and clean before applying wallpaper. Textured walls can cause adhesion problems, shrinkage, peeling, mold growth, and an uneven, textured appearance on your wallpaper.

Yes! To avoid costly mistakes and ensure your wallpaper is installed flawlessly, we highly recommend hiring a professional. Their expertise will help protect your investment and ensure a stunning result.

A "pattern drop" refers to how a design on wallpaper repeats and aligns from one sheet or panel to the next.

In wallpapers with a continuous or repeating design, there's often an offset (or drop) between the pattern on adjacent panels.

This means that when you install the wallpaper, you need to align the design so that the pattern flows seamlessly across the wall.

The "pattern drop" is essentially the vertical distance between repeating elements of the design. It’s an important factor to consider for ensuring a cohesive look and may affect how much extra wallpaper you need to account for during installation.

Most of our wallpapers are 24 x 24 inches wide, and each sheet features the same design alignment. This is called a 'straight match.' It means the pattern repeats consistently across each sheet, so when installed side by side, the design lines up perfectly. This ensures a seamless flow and makes installation straightforward.

The specific pattern dimensions can be found on the product page for each wallpaper.

We recommend the Roman 838: https://romandecoratingproducts.com/product/pro-838/

Each wallpaper material has its own unique texture, finish, and how it absorbs ink, so variations in color, brightness, and sheen are normal. If you're deciding between materials, we recommend ordering samples of each type to compare how they appear in your specific lighting and environment.

All of our wallpapers are printed with a straight match pattern. This means that each sheet is printed with the same pattern alignment across its width, so the design lines up perfectly from one sheet to the next when installed side by side. This makes the installation process easier and ensures a seamless, cohesive look on your wall.

At the moment, we're not partnering with influencers, but we do plan to take on influencer projects in the future.

Yes, we offer a 20% trade discount for design professionals. To get started, please email us from your company address at hello@sckribbles.com, and we’ll be happy to discuss your needs.